FAQS
FREQUENTLY ASKED QUESTIONS
Nest Necessity offers a wide range of quality kitchenware and home products designed to add comfort and style to your living space.
We do not offer refunds. All sales are final, but we do provide an exchange option under certain conditions.
Yes, we offer a 15-minute inspection period upon delivery where you can choose to exchange the item for the same product or another of equal or higher value.
You can exchange for an item of a higher value, in which case you will be required to pay the difference at the time of the exchange.
You have exactly 15 minutes from the time of delivery to inspect your item and decide if you want to exchange it.
Exchanges are strictly limited to the 15-minute window post-delivery. We encourage customers to be prompt in their inspection to ensure satisfaction.
Items that are not in their original condition, have been used, or are not in their original packaging are ineligible for exchange.
If you discover a defect within the 15-minute inspection window, please inform the delivery personnel immediately to initiate an exchange.
Our customer service team can be reached through the contact information provided on our website. We are here to assist with any concerns or inquiries you may have.
Currently, we only ship within Pakistan.
Your security is our priority. Our website is encrypted with the latest security measures to ensure that your personal information and transactions are protected.
We aim to make your shopping experience as convenient as possible by accepting a variety of payment methods. You can complete your purchase using Cash on Delivery (COD), credit/debit cards, or EasyPaisa. Choose the one that best suits your needs.
Yes, Cash on Delivery (COD) is available for all orders. You can pay in cash to the delivery person upon receiving your items.
Placing an order is simple and straightforward. Follow these steps to complete your purchase:
- Add the items you wish to buy to your cart.
- Proceed to checkout.
- Enter your contact information, including your billing and shipping address.
- Choose your preferred payment method (Cash on Delivery, credit/debit card, or EasyPaisa).
- Confirm your order, and you will receive a confirmation email with your order details.
Absolutely. Your security is our top priority. Our website uses SSL encryption to protect your personal and payment information, ensuring a safe and secure shopping experience.
If you choose EasyPaisa as your payment method, you will be provided with the necessary details to complete your payment at checkout. Simply follow the instructions to transfer the amount from your EasyPaisa account to ours.
If you experience any issues during checkout, please do not hesitate to contact our customer service team for assistance. We’re here to help ensure a smooth and hassle-free shopping experience.
